Terms of Service

Article 1 (Purpose)

1. These Terms and Conditions are established to define the rights, obligations, and responsibilities of parties when using the services (hereinafter referred to as “Services”) provided by New Frontier Food International through the online platform “oceanshalo.co.kr”.
2. These Terms and Conditions shall apply mutatis mutandis to electronic commerce conducted through PC communications, wireless connections, or other similar means, insofar as such application does not conflict with their nature.

Article 2 (Definitions)

1. “Company” refers to a business operator that operates a virtual business place established using information and communications equipment such as computers to enable users to trade goods or services through “oceanshalo.co.kr”, and also refers to the meaning of electronic commerce-related services provided through the same platform.
2. “User” means both registered users and non-registered users who access the site and receive services provided by the “Company” in accordance with these Terms and Conditions.
3. “Registered User” means an individual who has provided personal information to the “Company” and registered as a user, and is able to continuously utilize the “Company’s” services.
4. “Non-Registered User” means an individual who uses the services provided by the “Company” without registering as a registered user.
5. “Products” refer to goods or services provided through the “Site”.
6. “Purchaser” means registered users and non-registered users who have accepted the purchase service agreement for products provided by the “Company”.

Article 3 (Other Applicable Provisions)

Article 4 (Display and Revision of Terms and Conditions)

1. The “Company” shall post these Terms and Conditions, the company name, name of representative, business address, telephone number, facsimile number (FAX), email address, business registration number, and telecommunications sales report number on the initial service screen of the “Company’s” homepage in a manner that is easily accessible to users. However, the content of these Terms and Conditions may be made accessible to users through a linked screen.
2. The “Company” shall obtain user confirmation through a separate linked screen or pop-up screen so that users can clearly understand the main contents of the Terms and Conditions.
3. The “Company” may revise these Terms and Conditions within the scope that does not violate the “Act on Consumer Protection in Electronic Commerce, etc.” (hereinafter referred to as “E-Commerce Act”), the “Act on Regulation of Terms and Conditions” (hereinafter referred to as “Terms and Conditions Regulation Act”), the “Electronic Documents and Electronic Transactions Framework Act” (hereinafter referred to as “Electronic Documents Act”), the “Electronic Financial Transactions Act”, the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.” (hereinafter referred to as “Information and Communications Network Act”), the “Consumer Basic Act”, and other applicable laws (hereinafter collectively referred to as “Applicable Laws”).
4. When the “Company” intends to revise these Terms and Conditions, it shall notify the revised content, reasons for revision, and effective date on the initial screen of the site at least seven (7) days in advance. In cases where the revision is disadvantageous to users, the “Company” shall provide notice at least thirty (30) days in advance.
5. Revised Terms and Conditions shall apply only to contracts concluded after the effective date, while existing contracts shall be governed by the Terms and Conditions in effect prior to revision. However, if existing users consent to the application of the revised Terms and Conditions, the revised Terms and Conditions shall apply.
6. Matters not provided for in these Terms and Conditions and matters relating to the interpretation thereof shall be governed by Applicable Laws and established commercial practices.

Article 5 (Provided Services)

1. Events and promotions provided directly or jointly with affiliated partners
2. Other services as determined by the “Company”

Article 6 (Suspension of Services)

1. The “Company” operates services on a twenty-four (24) hour basis, seven (7) days per week as a general principle; however, services may be temporarily suspended in the event of special circumstances such as system maintenance.
2. The “Company” may restrict or suspend all or part of the services in the event of war, civil unrest, natural disaster, or national emergency situations of similar nature, or when an unavoidable circumstance occurs such as the suspension of telecommunications services by telecommunications carriers pursuant to the Telecommunications Business Act.
3. In the event that service content changes due to product discontinuation or specification changes, the “Company” shall immediately notify users of such changes.
4. In the event of service suspension, the “Company” shall immediately notify users of the reasons for suspension, duration, and estimated restoration date.

Article 7 (User Registration)

1. Users shall complete the user registration form in the manner prescribed by the “Company”, consent to these Terms and Conditions, and apply for user registration.
2. The “Company” shall register applicants as users except in the following cases:
   a. Where the applicant has previously lost user eligibility under these Terms and Conditions
   b. Where the user information contains false information, omissions, errors, or other incomplete matters
   c. Where other circumstances exist that would reasonably be expected to significantly interfere with the “Company’s” operations
3. User registration shall be effective at the time when the “Company’s” acceptance notice of registration reaches the user.

Article 8 (User Withdrawal and Loss of Eligibility)

1. Users may request withdrawal at any time, and the “Company” shall process such requests without undue delay. However, previously established transaction contracts shall remain subject to these Terms and Conditions.
2. The “Company” may limit or suspend user eligibility in the following cases:
   a. Provision of false information
   b. Interference with other users’ use of services
   c. Violation of these Terms and Conditions or applicable laws
   d. Violation of public order or morality
   e. Other cases deemed inappropriate

Article 9 (Notice to Users)

1. The “Company” may notify users through email addresses, mobile phone numbers, addresses, or other contact information provided by users at the time of user registration.
2. The “Company” may substitute individual notice by posting on the site bulletin board for at least one (1) week when notifying unspecified multiple users. However, matters that substantially affect users’ rights shall be communicated through individual notice.

Article 10 (Personal Information Protection)

1. When collecting user information, the “Company” shall collect only the minimum information necessary to perform purchase contracts, including the following essential items:
   a. Full name
   b. Email address
2. When the “Company” collects unique identification information and sensitive information under the Personal Information Protection Act, it shall obtain the consent of the relevant individual.
3. The “Company” may not use provided personal information for purposes other than those agreed upon or provide such information to third parties without the “Purchaser’s” consent, and the “Company” shall bear all responsibility thereof. However, the following exceptions apply:
   a. When necessary for statistical compilation, academic research, or market research, and such information is provided in a form that does not identify specific individuals
   b. When identity verification is necessary to prevent fraud
   c. When required under applicable laws
4. For matters concerning personal information protection not specified in these Terms and Conditions, the “Company’s” “Personal Information Processing Policy” shall apply.

Article 11 (Company Obligations)

1. The “Company” shall not engage in acts prohibited by Applicable Laws or these Terms and Conditions or that violate public order and morality, and shall make its best efforts to provide goods and services continuously and stably in accordance with these Terms and Conditions.
2. The “Company” shall implement a security system to protect personal information (including credit information) to enable users to safely utilize internet services.
3. When the “Company” engages in unfair display or advertising practices as prescribed in Article 3 of the “Act on Fair Labeling and Advertising” regarding products and users incur damages thereby, the “Company” shall bear responsibility for compensation.
4. The “Company” shall not transmit advertising emails, text messages, telephone calls, or postal materials for commercial purposes without users’ prior consent to receive such communications.

Article 12 (Obligations of Users and Registered Users)

1. Users shall complete the registration application truthfully when applying for user registration. In cases where false or other individuals’ information is registered, users shall not assert any rights against the “Company”, and the “Company” shall not bear responsibility for any damages resulting therefrom.
2. Users shall comply with the provisions of these Terms and Conditions and other regulations and notices established by the “Company”. Additionally, users shall not engage in acts that interfere with the “Company’s” operations or acts that damage the “Company’s” reputation.
3. When user information such as address, contact information, or email address changes, users shall immediately update such information. Users shall bear responsibility for any consequences arising from failure to update or negligence in updating such information.
4. Users shall not engage in the following acts:
   a. Alteration of information posted on the “Company’s” site
   b. Transmission or posting of information other than that designated by the “Company”
   c. Infringement of intellectual property rights of the “Company” or third parties
   d. Acts that damage the reputation or interfere with the operations of the “Company” or third parties
   e. Public posting or display of obscene or violent messages, images, voice, or other information that violates Applicable Laws or public order and morality on the “Company’s” site
5. Users must directly manage their assigned user IDs and passwords.
6. When users become aware that their user ID and password have been stolen or are being used by third parties, they shall immediately notify the “Company” and follow the “Company’s” instructions.

Article 13 (Ownership and Use of Copyrights)

1. All intellectual property rights relating to the services provided by the “Company” and related matters are owned by the “Company”.
2. Users shall not reproduce, transmit, publish, distribute, broadcast, or otherwise commercially utilize information for which the “Company” holds intellectual property rights without prior consent, nor shall they permit third parties to do so.
3. The copyright ownership of content including posts, reviews, and other materials (hereinafter “Content”) posted by users within the service belongs to the author of such Content.
4. Notwithstanding the foregoing provision, the “Company” may, without separate permission and without compensation, utilize user-registered works within the scope consistent with copyright law and fair commercial practices for the purposes of service operation, display, transmission, distribution, and promotion, as follows:
   a. Use of Content created by users for the purpose of creating derivative works or compiled works within the scope that does not infringe copyright, including reproduction, modification, display, transmission, and distribution of Content created by users within the services provided by the “Company”. However, when users request deletion or discontinuation of use of the relevant Content, all related Content shall be deleted or discontinued, except for matters that must be retained in accordance with applicable laws.
   b. Use within the scope of service operation, promotion, service improvement, and development of new services
   c. Provision of Content for promotional purposes through media, telecommunications carriers, and other similar means

Article 14 (Dispute Resolution)

1. The “Company” shall make efforts to promptly address complaints and opinions raised by users. However, in cases where prompt resolution is difficult, the “Company” shall immediately notify users of the reasons and processing schedule.
2. In the event that a dispute concerning electronic commerce arises between the “Company” and a user, the user may request mediation from a dispute resolution agency such as the Korea Consumer Agency or the Electronic Document and Electronic Commerce Dispute Mediation Committee.
3. Any litigation arising from disputes between the “Company” and users regarding electronic commerce shall be brought in the court of competent jurisdiction over the location of the “Company” as the court of first instance, and the laws of the Republic of Korea shall apply.

Supplementary Provisions